Process:

1. Place your order and make a payment. You wil then receive a “order processing” email.

2. On the business day your order is to be dispatched, check your order notes section for the tracking details. You can find this by logging in and accessing your account and viewing your order details. If you do not have an account, check your email for the details

3. Once your order has reached the shipping address, you will receive “order completed” update notifying you of the completion of your order. (This notification can be sent within 1 week of you receiving your order.)

Shipping Addresses:

Shipping is available to all mainland States and Provinces in USA and Canada. We do not ship to islands.

Turnaround Time:

Day 0 (zero) is the day our team sends you the tracking details. If your order is received before 11am Toronto Time (GMT-4) on a business day, then that day will be day 0 (zero). Any order received after 12pm Friday or during the weekend will begin day 0 (zero) on the coming Monday. Sometimes we are still able to send out the order even when receiving the order after 12pm.

Each business day is counted as one day, that means Monday-Friday each count as one business day and Saturday and Sunday are not counted as a business day.

Estimated Time of Arrival:

Depending on your state or province, your order will arrive within 2-8 business days. If your address is remote or difficult to acccess, expect to add another 1-2 business days. Refer to the info below to get an idea of when to expect your order.

Canada:

Calgary: 5-8 Days
Edmonton: 5-8 Days
Halifax: 5-8 Days
Hamilton: 2-5 Days
London: 2-4 Days
Montreal: 3-6 Days
Ottawa: 3-6 Days
Toronto: 2-3 Days
Vancouver: 6-8 Days
Winnipeg: 5-8 Days
Other: 4-8 Days

USA:

Baltimore: 4-6 Days
California Cities and Area: 5-8 Days
Chesapeake: 4-6 Days
Chicago: 4-6 Days
Dallas: 3-6 Days
Houston: 3-6 Days
Jacksonville: 3-6 Days
Miami: 3-6 Days
Nashville: 3-6 Days
Newark: 4-6 Days
New York City: 4-6 Days
Philadelphia: 4-6 Days
Phoenix: 4-6 Days
San Antonio: 4-6 Days
Seattle (WA): 4-6 Days
Other: 3-8 Days